FREQUENTLY ASKED QUESTIONS

• It is easy for you to place an order at Shopkitor. Firstly, you select your items on our website and add them to the shopping cart. After selecting the items you need, you need to fill out some information such as your shipping area address with phone number, etc. Next, you should choose a payment option and this will complete the checkout process. You will confirm the order once again, checking the items and the information you provided is accurate. Once you confirm, you are done with the order process.   

Shopkitor offers all kinds of different payment options to help our customers. We support COD which is cash on delivery. You will pay for your order once it is delivered to you by the delivery agent. It is to be noted that there will be a nominal charge added for cash on delivery.   

Another payment option is online bank transfer. You can pay using online bank transfers, Bank cash or cheque deposits, or ATM transfers. After placing your order, you can check our bank details by either calling or sending an SMS.   

Yes, Shopkitor offers credit card payments as well as mobile payments through Jazz Cash.   

We deliver to all cities of Pakistan. Hence, the delivery time is different for cities that are further away. We deliver all of our orders as soon as possible, within 24 to 72 hours. For any unfortunate reasons, it can take up to 5 working days.   

Shopkitor stores all original products. We verify them and provide 100% authentic products on our website. It is also one of our main policies, to hold original products. Hence, all of the products listed on our website are 100% original.   

The exchange policy of Shopkitor is one of the best. We do not have any complaints of exchange as we deliver the right products with the highest quality standards. However, if there are any issues you can always contact us within the 7-day period. Once we receive your message, we will start to work on it so that you can have your ideal product soon.